Privacy policy.
Last updated: May 2026
Apollo Facial Aesthetics is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.
Please read this policy carefully.
1. Who We Are
Apollo Facial Aesthetics is the data controller responsible for your personal information.
Business name: Apollo Facial Aesthetics
Address: East Point Consulting Rooms, Lowestoft Road, Gorleston, Great Yarmouth, Norfolk NR31 6LA
Email: epcr@jpaget.nhs.uk
Telephone: 01493 453357
Apollo Facial Aesthetics is registered with the Information Commissioner’s Office (ICO) in accordance with UK data protection legislation.
2. What Information We Collect
We may collect and process the following information:
Your name
Email address
Telephone number
Information submitted through contact or enquiry forms
Appointment request details
IP address and browser information
Website usage data through cookies and analytics
Any information you voluntarily provide to us
Please avoid submitting confidential or sensitive medical information through website contact forms unless specifically requested.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Arrange consultations or appointments
Provide information regarding treatments or services
Improve our website and services
Maintain website security
Comply with legal and regulatory obligations
We will only process your personal data where we have a lawful basis to do so under UK data protection legislation.
4. Lawful Basis for Processing
We process personal data on the following lawful bases:
Consent
Legitimate interests
Performance of a contract
Compliance with legal obligations
Where processing is based on consent, you may withdraw this at any time.
5. How We Store Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Clinical records, correspondence and medical photographs may be stored securely using NHS-approved electronic systems and encrypted cloud-based services with restricted access controls.
Personal data is retained only for as long as necessary for clinical, legal and regulatory purposes, and in accordance with applicable NHS and UK data protection requirements.
6. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third parties where necessary for the operation of our services, including:
Website hosting providers
IT support providers
Secure appointment or communication systems
Professional advisers
Regulatory authorities where legally required
All third parties are required to process personal data securely and lawfully.
7. Cookies
This website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings.
If analytics services such as Google Analytics are used, anonymised website usage information may be collected to help improve the website and services offered.
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
Further information is available from the Information Commissioner’s Office at https://ico.org.uk
9. Third-Party Links
This website may contain links to third-party websites. Apollo Facial Aesthetics is not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any updates will be published on this page.
11. Contact
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
Apollo Facial Aesthetics
East Point Consulting Rooms
Lowestoft Road
Gorleston
Great Yarmouth
Norfolk NR31 6LA
Email: epcr@jpaget.nhs.uk
Telephone: 01493 453357